FAQ

If you have any questions please do not hesitate to send us a message.

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You can contact us at info@discoverdubaiuae.com or on whatsapp tel:+44 7395 647 217

What is the Discover Dubai & UAE Tourist Discount Card?

The Discover Dubai UAE Tourist Discount Card provides our customers with huge savings each time they use the card. The one card gives access to amazing deals such as Buy One Get One Free and discounted prices at major participating attractions, restaurants and spa treatments. Each customer receives a card with a personalised unique serial number and expiry date.



How do I use the Discover Dubai UAE Card?

Its very simple to use. Look through the different pages for entertainment, restaurants and spa treatments. There are venues on our website where you simply turn up and show your card before ordering your meal, paying for your attraction or booking your spa treatment. Other venues might require that you pre book directly with them. There will be contact details on that page to pre book. When pre booking you must mention the card at the time of booking and then take the card with you to show at the venue. We have some exclusive attractions with our authorised ticket seller in Dubai. E-tickets are sold online through their website. A promocode is issued to our customers, which can be used on the ticket sellers website to purchase e-tickets at a discount. You will need to take the e-ticket to the venue with your Discover Dubai Card. 1. Visit www.discoverdubaiuae.com 2. If pre booking or pre purchase of tickets is required 3. Present your Discover Dubai UAE Tourist Discount Card at admission or before ordering to receive your discount



Can I use the Discover Dubai Card at every merchant venue and location in Dubai and the UAE?

The card can only be used at the venues we have partnered with and that we have advertised on our website. The card can only be used with participating merchants. The card cannot be used at venues that we do not advertise.



What offers are available?

Buy One Get One Free. The equal or lesser valued item will be free.
Discounted offers up to 60% OFF



How do I get the card?

Visit www.discoverdubaiuae.com or download the App or Digital Card.



How many people is the card valid for?

The Physical card is valid for 2 people.
The App / Digital Card is valid for 2 people.



How long will it take for a physical card to arrive?

Your card should arrive within 7 working days.
The App can be downloaded immediately.



How does the App work?

Simply select the venue of your choice from the Entertainment , Restaurants and Spa categories. Select “ Use Card “ at the bottom of the screen. Your live card will appear with live date and time stamp.
You can view the full list of venues and offers at www.discoverdubaiuae.com.



Are there any exclusions?

Please check on the individual merchants web page on our website. Some merchants require prebooking and have conditions and exclusions.
The deals we advertise are not valid in conjunction with any other discounts or special offers.



Is the Dubai Expert assistance and planning for free?

Yes it is free and complimentary to our cardholders.